Mr. Chuck was very informative on the problems with my car, plus he did not make me feel small with things I did not know about the car... greatly appreciated
I would like to thank BMW of Columbia and personally to Matt Beair for overseeing the repairs to my BMW X3. I appreciate the attention to detail.
Customer service at service department was very prompt and professional. Loaner car was clean and well substituted. Car was serviced on time and car was washed.
Awesome Support from my Client representative Sarah....
My service advisor was great. I had no complaints with her communication. Unfortunately, when she was out I tried talking with someone else and he was not able to provide me with any information and became very rude when I started asking questions. Other than this one time everyone else was very helpful and pleasant. The facility is great and seems like a very state of the art service center. I feel like my service advisor went out of her way to find ways to save me money. That made for a very nice experience.
Dallas went above and beyond on making sure my issue was resolved. Thanks to the entire team at BMW of Columbia!!!
My experience with BMW of Columbia was very pleasant.My service advisor Mr. Charles Baker always provide me with the best professional advice and he try really hard to accommodate his customers.Thank you so much for serving us, your hard work does not go unnoticed .
Always top notch customer service ! Joe & Daniel are great and go above and beyond and made sure I left happy and answered all my questions!!
Leave Us A Review